New website – password
We have setup our new
website and transferred customer account and order information. For security reasons, the customer passwords
were not transferred and will need to be reset on the new site.
The 5 steps below will allow you to reset your password – as an incentive we
are including a coupon code that you can use during your first order before
- Visit www.sereneteaz.com
and add items to your shopping cart. When
you have finished shopping, select the “Proceed to Checkout” button on the
shopping cart page. Under the “Returning Customer”, section click on
the “Forgot your password?” link to begin
the reset process.
- On the “Change
Password” page, enter your email
address into the space provided and click
on the continue button.
your email for a reset link from the Serene Teaz website (this is normally
sent within 5 minutes). If you don’t see
the email please check your spam folder to see if your email filtered the
message. Click on the link in your email to activate the password reset on
our website (you can also cut and paste the link into your internet browser if
desired). Your browser window will open
to our “Change your password” page on
our web site. Enter your desired password (the password will need to be at least
7 characters long and contain both numbers and letters). Click on the “continue” button to complete the reset process.
- After you have reset your password through the above
steps you will return to the “Sign in to
your account” page. You can now enter your email and newly reset password
to login to the new web site.
logging into the site you will see your “My
Account” page – here you can see past orders, address information,
etc. Complete your order by clicking on the “view cart” link in the top-right corner
of the screen. Your items will be
displayed and as promised you can enter
coupon code (FO4R6R970V) to save $10 off of your first order over $50,
before taxes and shipping costs – coupon expires 2/28/2017.
Please feel free to
contact us if you have any issues during the above process either through email
email@example.com or phone (630)